Privacy Policy
At Green Made Easy, we respect your privacy and are committed to protecting it.
This privacy policy explains how Green Made Easy deals with your personal information. We regard all information relating to you, including your name, address, property details and services provided to you as personal information.
We comply at all times with the National Privacy Principles which are outlined in the Privacy Act 1988. These principles are designed to protect your privacy. We also comply with all other related privacy laws and regulations including the Spam Act 2003 (which deals with restrictions on sending emails) and the Do Not Call Register Act 2006 (which deals with restrictions on making telephone calls).
What information does Green Made Easy collect?
We are an Australian company supplying energy efficiency and environmental solutions to homes across Australia and collect information for this purpose.
We collect personal information about you, our customer, including your name, address, date of birth and other relevant identification information. We also collect information about your property and the services we have provided to you.
We collect personal information in a variety of ways, including directly from you, from public sources (such as telephone directories) and from private sources (such as data providers and campaign partners). We may record your telephone calls with us, including for training, service quality and compliance purposes.
Personal information collected on our website
We generally only collect your personal information on our website where you provide it knowingly and voluntarily (for example, by entering into a contract online, filling out a form or emailing an inquiry).
We may also collect other information about your use of the website that cannot be used to identify you, including:
- Your server address
- Your top level domain name
- The date and time of the visit
- Pages accessed and documents downloaded
- The address of any website that linked you directly to our site
How does Green Made Easy use and disclose personal information?
We may use or disclose your personal information to supply energy efficiency and environmental services or provide other products and services to you, and in the administration of our business. We will also disclose your personal information to regulatory bodies as required by law and in order to participate in various energy efficiency and environmental schemes. We may also disclose you personal information to partners of Green Made Easy information to provide you information about other products and services you might be interested in where you have consented for us to do so.
Where we provide your personal information to other parties, we take steps to ensure the other party maintains the privacy of your personal information.
Use of cookies
We may use ‘cookie’ technology on our website. A ‘cookie’ is a small message given to your web browser by our web server. The browser stores the message in a text file, and the message is then sent back to the server each time the browser requests a page from the server. A cookie does not give us any personal information about you.
vWe make limited use of cookies on this website. We use cookies to measure usage sessions accurately, and to gain a clear picture of which areas of the sites attract traffic. We also use cookies to improve the functionality of our website.
How does Green Made Easy manage personal information?
We may sell and or trade you personal information where you have consented for us to do so by opting in to receive further information on related products and or services.
How can you access your personal information?
You have a right to access your personal information at any time by contacting us on 1300 658 069 or emailing us info@greenmadeeasy.com.au.
We will seek to ensure that your personal information is accurate and complete. However, if you would like to update your details, please contact us at info@greenmadeeasy.com.au.
Complaints about privacy
If you have a complaint about how Green Made Easy has handled your personal information, you can contact us at info@greenmadeeasy.com.au or at the address below.
How to contact Green Made Easy
If you have any questions about how Green Made Easy handles personal information, please contact us:
Email: info@greenmadeeasy.com.au
Phone: 1300 658 069
Address: Level 3, 554 Church Street, Richmond VIC 3121
Changes to this privacy policy
We may update our privacy policy from time to time. This privacy policy was last updated on 25 March 2009.